Service Response

Unlike other companies in our industry, our managers answer telephone calls 24 hours a day, 365 days a year to service our customers better and quicker.  There is no answering services to deal with and no waiting for service people to call back.

​Knowledge

​ICS knows that to supply great service we need great people.  We strive to achieve this by educating our people through the Alberta Apprenticeship programs in several trades such as Air Conditioning and Refrigeration, Electrical, Gas Fitting, Plumbing and Sheet Metal.  Several of our technicians have completed more than one trade certification in an effort to serve our customers better.

We also endeavor to have our technicians attend manufacturers training courses and in house training session when they become available.
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Maintenance Agreements

​ICS gives top priority to our maintenance agreements because we believe that by completing every inspection in a timely manner we keep your equipment operating at its peak efficiency and will allow the equipment to reach and even exceed its life expectancy.